** Sale events will cause a delay in processing/shipping times. It can take anywhere from 1-2 weeks to process and ship. There is no expedited shipping at this time. ALL orders are subject to processing times regardless of shipping preferences. **
-We thank you for your patience.
Under normal conditions (excluding sales and collection launches) once your order has been received and processed it will ship within 72 business hours. If the order is not in stock, please allow 2 weeks for delivery.
-There are no returns/exchanges on underwear, g-strings, jocks, c-straps, sale or clearance items.
USA orders are shipped via USPS.
There are 2 options BOTH are subject to processing times - Both options are traceable:
- First Class Package: This is the cheapest (This option is not priority shipping), USPS says 3-7 business days for delivery, this is estimated, not guaranteed.
- Priority Mail: USPS says 1-3 business days, (days in transit not processing times), this is estimated, not guaranteed.
*** Due to the volume of orders during a sale or collection launch please allow additional time for shipment. ***
>>INTERNATIONAL SHIPPING INFORMATION<<
- There are NO returns/exchanges on underwear, g-strings, jocks, c-straps, sale or clearance items.
- $100 over free shipping is most often sent using International First Class mail. If you want a traceable option you must select one of the Priority shipping options.
- Please note - ***If you place multiple orders over $100 USD each during sale events, shipping is free; however, the way in which your orders are shipped is at our discretion. You may incur additional Customs fees, upon delivery of your package - these fees can not be waved or adjusted.****
- All orders shipped outside the US are sent via USPS. There are two options:
- First Class International: This is the cheapest option and is NOT traceable or will have very LIMITED information. First Class packages through the US Postal Service are handed off to the reciprocating mail service in the destination country, updates are not guaranteed. Delivery usually happens within 14 business days but can take longer (1-6 weeks) if there is a queue for customs inspections. May take longer for certain countries, up to 2 months.
- Priority Mail International: This service takes 6-10 business days DEPENDING on destination and is traceable to most locations. This is not express. This is not a guaranteed time frame, it may take longer due to customs clearances.
We do offer the option of using a traceable service such as UPS, FED EX or Priority Mail International. If you would like a traceable service, please contact us and we will provide options and charges.
Upon arrival of your order you may be asked by the destination country to pay an import tax/fees for your package. N2N does not set these taxes/fees and we can not waive them.
* traceable service such as UPS, FED EX or Priority Mail International is highly suggested